Date: 31 Oct 2019
Venue: Furama RiverFront, Singapore (or equivalent)
Refreshments: 2 Coffee Breaks & 1 Lunch provided
Fees: S$400 (Nett)
Early Bird Discount: 5% Discount if company registers before/on 30 Sep 2019
Group Discount A: 10% Discount if company sends 3-4 participants to the same class
Group Discount B: 15% Discount if company sends 5 or more participants to the same class
- 我爱我的顾客 – 把顾客放在心上
- 注意服务细节， 为顾客设想
Who should attend?
- Customer Service Frontline
- Sales Personnel
- Admin & Support
- Receptionists and
- Other Professionals who have direct contact with customers and want to enhance their service skills.
About the trainer: Ken Wong
What others say
“I have learnt how to think out of the box, how and what we can do to enhance service. Ken is creative and unique using games to make us think and link to the course and explain thoroughly.” – Ms Thoi Yu Ying, Assistant Housekeeper, Royal Plaza on Scotts
- Confirmation will be emailed to the Training Officer 5 working days before commencement of the course.
- Cancellations & Postponements are not allowed upon registration. Substitutes are welcomed but must inform us via email at least 1 day before the workshop.
- No-shows will be billed.
- All registrations will be taken as confirmed and will be billed accordingly.
- ProActive Training & Education reserves the right to substitute the trainer, change the venue, postpone or cancel the workshop.