Date: 27 Feb 2020
Venue: Furama RiverFront, Singapore (or equivalent)
Refreshments: 2 Coffee Breaks & 1 Lunch provided
Fees: S$520 (Nett)
Early Bird Discount: 5% Discount if company registers before/on 27 Jan 2020
Group Discount A: 10% Discount if company sends 3-4 participants to the same class
Group Discount B: 15% Discount if company sends 5 or more participants to the same class
Why do our Gen X & Y think & behave in certain way at work? How could we lead, communicate and manage them effectively? What motivates them to deliver their best at work? Find out the answers to these questions and more in this 1-day workshop titled: “Supervising & Motivating Gen X & Y Staff”.
In this workshop, Ken Wong – 4G Leadership Coach would present the learners with a better knowledge of Gen X & Y staff – generational stereotypes, upbringing, work values, strengths & potential – and help identify common mistakes in managing them. He would also share on how to manage un-cooperative Gen X and how to engage Gen “Why?” – the vocal and questioning Gen Y.
Tapping on personal interviews, case studies, role plays and storytelling, Ken would highlight proven strategies and best practices on how to lead, communicate, manage and motivate Gen X & Y successfully at the workplace.
- Better understanding of Gen X & Y @ work – generational stereotypes, upbringing, work values, strengths & potential
- Learn how to lead, communicate & manage Gen X & Y effectively
- Learn how to be a positive & motivational leader and deliver different motivational factors to Gen X & Y
Understanding Generations X & Y Staff @ Work
- Understanding Gen X & Y – generational stereotypes, upbringing, work values, strengths & potential
- Discussion: Identifying the common mistakes in managing Gen X & Y
- Case studies: Managing uncooperative Gen X + engaging Gen “why?”
Leading, Communicating & Managing Gen X & Y
- Story telling: Managing Generation Y – strategies, lessons & useful tips
- Interviews: How to communicate effectively with Gen X & Y?
- Role plays: How to lead Gen X & Y with the right approaches?
- Best practices for leading Gen X & Y – private & public sector examples
Motivating Gen X & Y
- How to be a positive & motivational leader?
- Best practices on motivation – “hardware” + “software”
- Delivering different motivational factors to Gen X & Y
Who should attend?
- Directors & Deputy Directors
- Department Heads
- Vice Presidents & Assistant Vice Presidents
- Middle Managers, Managers & Supervisors
- Division I & II Officers
- Other Professionals who are keen to acquire the finer skills in leading, communicating, managing and motivating Gen X & Y staff.
About the trainer: Ken Wong
Visit Ken’s blog to read his blog posts on:
- “Best practices for managing Gen Y”
- “Motivating Baby Boomers, Gen X & Y Staff”
- “The 5 key ways to manage Gen Y staff”
What others say
“The sharing of experiences and role playing are beneficial, especially for supervisors like myself.” – Mr Louis Lim, Assistant Director, Ministry of Transport HQ
“The course is a good reminder of the importance of communication and motivating the group of Gen Y staff under my supervision. Ken has given very relevant examples/situations in explaining his point.” – Mr Edward Yue, Assistant Head, Sea Export, Singapore Customs
“I have a clearer understanding of profile of Gen X and Y and the alignment of communication techniques.” – Ms Amy Lee, National Sales Manager, Servier (S) Pte Ltd
“I have a better understanding of the characteristics of different generations. I would definitely recommend this program to my colleagues and peers.” – Ms Joycelyn Sum, Assistant Manager, Health Science Authority
- Confirmation will be emailed to the Training Officer 5 working days before commencement of the course.
- Cancellations & Postponements are not allowed upon registration. Substitutes are welcomed but must inform us via email at least 1 day before the workshop.
- No-shows will be billed.
- All registrations will be taken as confirmed and will be billed accordingly.
- ProActive Training & Education reserves the right to substitute the trainer, change the venue, postpone or cancel the workshop.