ProActive Training & Education

Training Hotline: (65) 6838 0095

ProActive Train the Trainer Program

Date: 30-31 Jan 2020
Time: 9am-5pm (2-day)
Venue: Furama RiverFront, Singapore (or equivalent)
Refreshments: 2 Coffee Breaks & 1 Lunch provided
Fees: S$940 (Nett)
Early Bird Discount: 5% Discount if company registers before/on 30 Dec 2019
Group Discount A: 10% Discount if company sends 3-4 participants to the same class
Group Discount B: 15% Discount if company sends 5 or more participants to the same class



What are some adult learning theories that trainers, training managers, and L&D professionals need to understand well? How can we plan and prepare well for our training sessions? How can we deliver our training workshops effectively and manage difficult learners professionally? Find out the answers to these questions and more in this 2-day workshop titled: “ProActve Train the Trainer Program”.

In this workshop, Ken Wong – 4G Leadership Coach and a Seasoned Master Trainer would present the learners with a better knowledge on training delivery skills and classroom management skills so that they can deliver better training sessions internally at the workplace.

Key benefits

  • Learn more about adult learning theories, learning styles & adult learners
  • Learn how to plan & prepare for a training session
  • Learn how to deliver training and manage difficult learners professionally
  • Learn how to manage training feedback for future improvements


Program Outline (2-day)

Understanding Training / Adult Learning

  • Understanding adult learning theories – ADDIE & ARCS Models
  • Knowing the mindset & characteristics of adult learners
  • Addressing different learning styles
    • Visual, Auditory, and Kinesthetic (VAK)
    • Left / Right brain
    • Emergenetics® 4-colour brain
  • Adopting a learner-centred training approach in class

The Line Manager / Supervisor as an Internal Trainer

  • The modern trainer VS the traditional trainer
  • Avoiding the common mistakes made by new trainers
  • Planning & preparing for a training session
    • Conducting Training Needs Analysis (TNA)
    • Drawing up lesson plan & seating arrangements
    • Getting resources ready for training delivery

The Trainer on Stage – Lights, Camera and Action!

  • Creating a conducive learning environment
  • Delivering training effectively
    • Projecting confidence: Image, body language & voice
    • Presenting content: Brain-friendly slides & story telling
    • Facilitating group discussion, case studies & role plays
  • Mastering classroom management skills
    • Engaging learners: Ice breakers, games & activities
    • Answering tough questions with confidence & tact
    • Managing difficult learners professionally

Managing Training Feedback

  • Understanding & using Kirkpatrick’s Model
  • Reviewing & making improvements for future training sessions


Who should attend?

  • Heads of departments
  • Middle managers & managers
  • In-house Learning & Development professionals
  • Training managers & executives
  • Internal trainers
  • Supervisors
  • Team leaders
  • Division I & II officers
  • Other professionals who are keen to acquire the finer skills in training delivery and classroom management.


About the trainer: Ken Wong

Visit Ken’s blog to read his blog posts on:



  • Confirmation will be emailed to the Training Officer 5 working days before commencement of the course.
  • Cancellations & Postponements are not allowed upon registration. Substitutes are welcomed but must inform us via email at least 1 day before the workshop.
  • No-shows will be billed.
  • All registrations will be taken as confirmed and will be billed accordingly.
  • ProActive Training & Education reserves the right to substitute the trainer, change the venue, postpone or cancel the workshop.





  • “I have learnt about the techniques of innovation and producing creativity from the program. Ken is engaging and he imparts key knowledge that is applicable in real work environment.”

    Mr Said Bin Amir Alkatiri – Designate Position, Singapore Police Force
  • Ken is an excellent trainer. He’s able to quote examples for better understanding.

    Mr Wilson Tan – Customer Support Group Manager S.E.A., DEK Asia Pacific Pte Ltd
  • “I learn more about Gen X, Y & Z and about myself and my style. Ken is very knowledgeable and able to give good examples and cases to elaborate concepts.”

    Mr Chan Yew Fai – Deputy PE Mfg Manager, The Polyolefin Company Singapore Pte Ltd
  • “I have learnt a lot on balancing different leadership styles. Ken is professional, friendly and expert in his field. I would definitely recommend this program to my colleagues and peers”

    Mr Sum Teck Meng – OO Expert Group, Singapore Police Force
  • “I have a better understanding of the characteristics of different generations. I would definitely recommend this program to my colleagues and peers.”

    Ms Joycelyn Sum – Assistant Manager, Health Science Authority
  • “The sharing of experiences and role playing are beneficial, especially for supervisors like myself.”

    Mr Louis Lim – Assistant Director, Ministry of Transport HQ
  • I am more aware of ways to manage the 4G. Ken is interactive and passionate about the topic.

    Ms Amanda Ang – OC Logistics, Singapore Prison Service
  • He has good knowledge in handling situations.

    Ms June Ng – Assistant Manager (Sales & Operations), Enzer Electronics Pte Ltd
  • I’m able to recognise that every customer is different and requires different approach. Ken is a very knowledgeable, down to earth and pragmatic speaker/facilitator.

    Mr Noor Aldi Alip – Central Narcotics Bureau
  • 学到处理主管和员工之间的相处之道。 讲师,黄兆贤先生的授课方式很生动和有趣。

    Ms Lim Lau Cheng – Logistics Supervisor, Ryder-Ascent Logistics Pte Ltd
  • “I have a better understanding of the 4G characteristics and familiarisation with Emergenetics which can be put into use when managing my staff. Ken is knowledgeable in the topics covered. Presentation is clear and easy to understand.”

    Mr Siau Kim Boon – Manager, Straits Construction Singapore Pte Ltd
  • Personal interaction is excellent with the small group size. Ken has good interpersonal skill and he’s flexible.

    Mr Phua Suan Lian – Housing Unit Officer, Singapore Prison Service
  • The workshop is interesting & interactive.

    Ms Irene Koh – Customer Service Supervisor, Sonoco Singapore Pte Ltd
  • “I have gained a deeper understanding on team management and gotten some tips on how to handle multigeneration teams.”

    Ms Zuraidah Binte Mahat – Asst Director, Foreign Manpower Management Division, Ministry of Manpower Singapore
  • “I have a clearer understanding of profile of Gen X and Y and the alignment of communication techniques.”

    Ms Amy Lee – National Sales Manager, Servier (S) Pte Ltd
  • 我在这个课程里学到如何好好地管人管事,从多方面多角度看待问题。黄兆贤先生的授课方式生动,有趣,容易理解。

    Mdm Wu Yin Mei – Supervisor, Broadway Food Centre (Holdings) Pte Ltd
  • “I now understand the different generations to manage them better as a team. Ken is flexible and willing to share additional information to meet the expectations of the learners.”

    Ms Mariam Binte Isahak – Housing Unit Officer, Singapore Prison Service
  • “The course is a good reminder of the importance of communication and motivating the group of Gen Y staff under my supervision. Ken has given very relevant examples/situations in explaining his point.”

    Mr Edward Yue – Assistant Head, Sea Export, Singapore Customs
  • Ken has vast experience in handling various delicate situations & his inputs have been forthcoming.

    Mr. A. Hamid – Senior Mgr, City Gas Pte Ltd
  • “I have a better understanding of my profile so as to work and connect with all levels of staff. Ken is knowledgeable and full of drive. He is able to share great examples and stories with the class. Cool! I would definitely recommend this program to my colleagues and peers.”

    SUPT Alan Wong – Ang Mo Kio Police Division, Singapore Police Force
  • “…Participants from SPC found the Emergenetics Profiling survey tool useful to gain self-awareness. They also gave compliments to Ken for being an experienced trainer who was able to provide relevant examples and was engaging and approachable in the various learning stages…”

    Mr Chan Jin Kiat – Head, Human Resources, Singapore Petroleum Company Limited
  • The trainer Ken has shared good experiences, short case studies, in depth knowledge in the customer service area.

    Ms Mynn Kang – Senior Customer Care Executive, ZONE Telecom Pte Ltd
  • “I have a better understanding of the different generations. Ken is an experienced trainer. He is able to draw and explain with various examples”

    Mr Chan Kok Hua – Chief Personal Supervisor, Singapore Prison Service