ProActive Training & Education

Training Hotline: (65) 6838 0095

Present & Facilitate with Confidence

Date: 26-27 Sep 2019
Time: 9am-5pm
Venue: Furama RiverFront, Singapore (or equivalent)
Refreshments: 2 Coffee Breaks & 1 Lunch provided
Fees: S$900 (Nett)
Early Bird Discount: 5% Discount if company registers before/on 27 Aug 2019
Group Discount A: 10% Discount if company sends 3-4 participants to the same class
Group Discount B: 15% Discount if company sends 5 or more participants to the same class



How can we overcome our fears of presentation? What can we do to plan & prepare for an important presentation session? How can we present effectively to the audience, moving from a 1-way presentation to a 2-way audience engagement talk? What are some ways that we can adopt to facilitate a better group discussion, case study and role play? Find out the answers to these questions and more in this 2-day workshop titled: “Present & Facilitate with Confidence”.

In this workshop, Ken Wong – 4G Leadership Coach and a Seasoned Master Trainer would share with the learners more knowledge of business presentation skills and facilitation skills so that they can deliver better presentation sessions at the workplace.


Key benefits

  • Learn more about business presentations
  • Learn how to plan & prepare for an important presentation session
  • Learn how to present well, engage audience & answer tough questions
  • Learn how to facilitate for greater audience involvement


Program Outline

Understanding Presentation

  • Why presentation skills is the Number 1 soft skill to acquire?
  • How to overcome our fears of presentation?
  • Avoiding the top 3 mistakes made in presentation
  • Myths & realities about presentation

Planning & Preparing for the Big Presentation

  • Planning for an audience-centric presentationn
  • Researching extensively on the content for presentationn
  • Designing brain-friendly presentation slidesn
  • Rehearsing our presentation – doing practice, practice & more practicen
  • Presentation plan + preparation checklistn

The Presenter on Stage – Lights, Camera and Action!

  • Techniques to overcome Nervousness and Stage Fright
  • Overcoming top 3 bad presentation habits
    • Reciting bullet points
    • Fidgeting or “wooden”
    • Using filler words like um, ah & ok…
  • Displaying stage confidence: image, body language and voice projection
  • Introductions: 3 creative ways to start your presentation
  • Moving from 1-way presentation to 2-way audience engagement talk
  • How to make an impactful conclusion?
  • Answering tough questions with confidence & tact

Facilitating for Group Discussion, Case Studies & Role Plays

  • Better understanding of facilitation
  • Presentation vs facilitation
  • The role & responsibilities of a facilitator
  • Managing a facilitated group discussion
    • Gathering information – synthesizing & summarizing
    • Addressing disruptions
    • Building consensus & reaching decisions


Who should attend?

  • Heads of departments
  • Middle managers & managers
  • In-house learning & development professionals
  • Training managers & executives
  • Internal trainers
  • Supervisors
  • Team leaders
  • Division I & II officers
  • Other professionals who are keen to acquire the finer skills in presentation and facilitation.


About the trainer: Ken Wong

Visit Ken’s blog to read his blog posts on:



  • Confirmation will be emailed to the Training Officer 5 working days before commencement of the course.
  • Cancellations & Postponements are not allowed upon registration. Substitutes are welcomed but must inform us via email at least 1 day before the workshop.
  • No-shows will be billed.
  • All registrations will be taken as confirmed and will be billed accordingly.
  • ProActive Training & Education reserves the right to substitute the trainer, change the venue, postpone or cancel the workshop.





  • “…Participants from SPC found the Emergenetics Profiling survey tool useful to gain self-awareness. They also gave compliments to Ken for being an experienced trainer who was able to provide relevant examples and was engaging and approachable in the various learning stages…”

    Mr Chan Jin Kiat – Head, Human Resources, Singapore Petroleum Company Limited
  • Personal interaction is excellent with the small group size. Ken has good interpersonal skill and he’s flexible.

    Mr Phua Suan Lian – Housing Unit Officer, Singapore Prison Service
  • “I have a better understanding of the different generations. Ken is an experienced trainer. He is able to draw and explain with various examples”

    Mr Chan Kok Hua – Chief Personal Supervisor, Singapore Prison Service
  • 学到处理主管和员工之间的相处之道。 讲师,黄兆贤先生的授课方式很生动和有趣。

    Ms Lim Lau Cheng – Logistics Supervisor, Ryder-Ascent Logistics Pte Ltd
  • The workshop is interesting & interactive.

    Ms Irene Koh – Customer Service Supervisor, Sonoco Singapore Pte Ltd
  • Ken is an excellent trainer. He’s able to quote examples for better understanding.

    Mr Wilson Tan – Customer Support Group Manager S.E.A., DEK Asia Pacific Pte Ltd
  • “I now understand the different generations to manage them better as a team. Ken is flexible and willing to share additional information to meet the expectations of the learners.”

    Ms Mariam Binte Isahak – Housing Unit Officer, Singapore Prison Service
  • He has good knowledge in handling situations.

    Ms June Ng – Assistant Manager (Sales & Operations), Enzer Electronics Pte Ltd
  • “I have learnt about the techniques of innovation and producing creativity from the program. Ken is engaging and he imparts key knowledge that is applicable in real work environment.”

    Mr Said Bin Amir Alkatiri – Designate Position, Singapore Police Force
  • Ken has vast experience in handling various delicate situations & his inputs have been forthcoming.

    Mr. A. Hamid – Senior Mgr, City Gas Pte Ltd
  • I’m able to recognise that every customer is different and requires different approach. Ken is a very knowledgeable, down to earth and pragmatic speaker/facilitator.

    Mr Noor Aldi Alip – Central Narcotics Bureau
  • “I have a clearer understanding of profile of Gen X and Y and the alignment of communication techniques.”

    Ms Amy Lee – National Sales Manager, Servier (S) Pte Ltd
  • “I learn more about Gen X, Y & Z and about myself and my style. Ken is very knowledgeable and able to give good examples and cases to elaborate concepts.”

    Mr Chan Yew Fai – Deputy PE Mfg Manager, The Polyolefin Company Singapore Pte Ltd
  • “I have a better understanding of the characteristics of different generations. I would definitely recommend this program to my colleagues and peers.”

    Ms Joycelyn Sum – Assistant Manager, Health Science Authority
  • 我在这个课程里学到如何好好地管人管事,从多方面多角度看待问题。黄兆贤先生的授课方式生动,有趣,容易理解。

    Mdm Wu Yin Mei – Supervisor, Broadway Food Centre (Holdings) Pte Ltd
  • The trainer Ken has shared good experiences, short case studies, in depth knowledge in the customer service area.

    Ms Mynn Kang – Senior Customer Care Executive, ZONE Telecom Pte Ltd
  • “I have a better understanding of my profile so as to work and connect with all levels of staff. Ken is knowledgeable and full of drive. He is able to share great examples and stories with the class. Cool! I would definitely recommend this program to my colleagues and peers.”

    SUPT Alan Wong – Ang Mo Kio Police Division, Singapore Police Force
  • “The sharing of experiences and role playing are beneficial, especially for supervisors like myself.”

    Mr Louis Lim – Assistant Director, Ministry of Transport HQ
  • I am more aware of ways to manage the 4G. Ken is interactive and passionate about the topic.

    Ms Amanda Ang – OC Logistics, Singapore Prison Service
  • “I have gained a deeper understanding on team management and gotten some tips on how to handle multigeneration teams.”

    Ms Zuraidah Binte Mahat – Asst Director, Foreign Manpower Management Division, Ministry of Manpower Singapore
  • “The course is a good reminder of the importance of communication and motivating the group of Gen Y staff under my supervision. Ken has given very relevant examples/situations in explaining his point.”

    Mr Edward Yue – Assistant Head, Sea Export, Singapore Customs
  • “I have learnt a lot on balancing different leadership styles. Ken is professional, friendly and expert in his field. I would definitely recommend this program to my colleagues and peers”

    Mr Sum Teck Meng – OO Expert Group, Singapore Police Force
  • “I have a better understanding of the 4G characteristics and familiarisation with Emergenetics which can be put into use when managing my staff. Ken is knowledgeable in the topics covered. Presentation is clear and easy to understand.”

    Mr Siau Kim Boon – Manager, Straits Construction Singapore Pte Ltd