ProActive Training & Education

Training Hotline: (65) 6838 0095

Leading 4G Teams with Emergenetics®

Date: 11-12 Mar 2015
Time: 9am-5pm
Venue: Holiday Inn Atrium (or equivalent)
Refreshments: 2 Coffee Breaks & 1 Lunch provided
Fees: S$1,100 (Nett) Includes an Individual Emergenetics® Profile, Individual Report and
Recommendations worth S$150
Early Bird Discount: 5% Discount if company registers before/on 11 Feb 2015
Group Discount: 10% Discount if company sends 3 or more participants to the same class

 

Introduction

Leading, managing and motivating staff remains a big challenge for Department Heads, Managers and Supervisors. This is made tougher when they have to do it across the 4 generations (4G) of staff – The Baby Boomers, GEN X, GEN Y and GEN Z.

This 2-day workshop shares with participants the mindset, knowledge and skill set that is needed to overcome the major challenges in modern supervisory management and to balance the needs of both staff and management. It also covers aspects of leadership, management, communication, motivation and team building of the 4G staff.

4G Leadership Coach – Ken Wong – would share on Emergenetics®  a USA Psychometric Profiling on Thinking & Behavioral Preferences and its relevant application at the workplace. This tool would help to enhance individuals’ self awareness through better understanding of their own thinking and behavioral attributes. It would also help them to lead and manage teams better through the WEteam™ concept.

 

What is Emergenetics®?

Key benefits

  • Leading and managing organizational change
  • Alignment of individual goals to that of organization’s vision and goals
  • Better understanding of the essentials of modern leadership skills
  • Learn from the lessons of ineffective leaders
  • Master the different leadership styles and their impact
  • Better understanding of self and team through Emergenetics® – a thinking + behavioral profiling tool
  • Apply Emergenetics® at the workplace for greater leadership and enhanced team performance
  • Communicate and connect better with all colleagues through high EQ
  • Improve relationship amongst superiors, colleagues and peers
  • Motivate and maximize team performance
  • Developing enthusiastic & motivated employees
  • Improve conflict management & mediation skills

 

Program Outline

The Manager – From the Past to Present

  • The Traditional Manager VS the Enlightened Manager
  • The “Sandwiched” Manager – Balancing with Staff & Management
  • Generations Turbulence
  • Bridging the Generation Gaps – Overcoming Generation Myopia
  • GEN Y/Z Work Ethic

Leading 4G Staff – Baby Boomers, GEN X, Y & Z

  • The Upbringing of Baby Boomers, GEN X, Y & Z
  • Their Values, Characteristics and Contributions
  • Common Challenges of working with Baby Boomers & GEN Y

Applying Emergenetics® – Leveraging Power of WE & Harnessing Differences

  • Introducing the Emergenetics® Model – Thinking & Behavioral Attributes
  • Analyzing Emergenetics® Profiles – Understanding Self and Others
  • Understanding the Emergenetics® WEteam™ and WEapproach™
  • Unlocking the Power of Generational Differences using Emergenetics®

Connecting, Communicating & Motivating across Generations

  • Strengths and Potential of 4G Staff
  • Different Motivational Factors for 4G Staff
  • Communicating with Baby Boomers & GEN Y/Z
  • Building up Resilience of GEN Y/Z

 

Who should attend?

  • Head of Departments
  • Managers
  • Experienced supervisors and
  • Other professionals who is keen to understand themselves better through their Emergenetics® profile and want to lead their multi-generation teams to greater heights with the use of a proven profiling tool – Emergenetics®

 

About the trainer: Ken Wong

Ken was interviewed by 938LIVE on “Maximising team performance” on 23 Feb 2012.

Visit Ken’s blog to read his blog posts on:

 

What others say

“I have a better understanding of my profile so as to work and connect with all levels of staff. Ken is knowledgeable and full of drive. He is able to share great examples and stories with the class. Cool! I would definitely recommend this program to my colleagues and peers.” – SUPT Alan Wong, Ang Mo Kio Police Division, Singapore Police Force

“I have a better understanding of the 4G characteristics and familiarisation with Emergenetics which can be put into use when managing my staff. Ken is knowledgeable in the topics covered. Presentation is clear and easy to understand.” – Mr Siau Kim Boon, Manager, Straits Construction Singapore Pte Ltd

“I have a better understanding of the different generations. Ken is an experienced trainer. He is able to draw and explain with various examples” – Mr Chan Kok Hua, Chief Personal Supervisor, Singapore Prison Service


Administration

  • Confirmation will be emailed to the Training Officer 5 working days before commencement of the course.
  • Cancellations & Postponements are not allowed upon registration. Substitutes are welcomed but must inform us via email at least 1 day before the workshop.
  • No-shows will be billed.
  • All registrations will be taken as confirmed and will be billed accordingly.
  • ProActive Training & Education reserves the right to substitute the trainer, change the venue, postpone or cancel the workshop.

 

Register

 

Testimonials

  • I’m able to recognise that every customer is different and requires different approach. Ken is a very knowledgeable, down to earth and pragmatic speaker/facilitator.

    Mr Noor Aldi Alip – Central Narcotics Bureau
  • 我在这个课程里学到如何好好地管人管事,从多方面多角度看待问题。黄兆贤先生的授课方式生动,有趣,容易理解。

    Mdm Wu Yin Mei – Supervisor, Broadway Food Centre (Holdings) Pte Ltd
  • “I have a better understanding of the characteristics of different generations. I would definitely recommend this program to my colleagues and peers.”

    Ms Joycelyn Sum – Assistant Manager, Health Science Authority
  • “I have a better understanding of the different generations. Ken is an experienced trainer. He is able to draw and explain with various examples”

    Mr Chan Kok Hua – Chief Personal Supervisor, Singapore Prison Service
  • I am more aware of ways to manage the 4G. Ken is interactive and passionate about the topic.

    Ms Amanda Ang – OC Logistics, Singapore Prison Service
  • “The course is a good reminder of the importance of communication and motivating the group of Gen Y staff under my supervision. Ken has given very relevant examples/situations in explaining his point.”

    Mr Edward Yue – Assistant Head, Sea Export, Singapore Customs
  • “The sharing of experiences and role playing are beneficial, especially for supervisors like myself.”

    Mr Louis Lim – Assistant Director, Ministry of Transport HQ
  • “I have a clearer understanding of profile of Gen X and Y and the alignment of communication techniques.”

    Ms Amy Lee – National Sales Manager, Servier (S) Pte Ltd
  • “I have learnt about the techniques of innovation and producing creativity from the program. Ken is engaging and he imparts key knowledge that is applicable in real work environment.”

    Mr Said Bin Amir Alkatiri – Designate Position, Singapore Police Force
  • Ken is an excellent trainer. He’s able to quote examples for better understanding.

    Mr Wilson Tan – Customer Support Group Manager S.E.A., DEK Asia Pacific Pte Ltd
  • “I have a better understanding of my profile so as to work and connect with all levels of staff. Ken is knowledgeable and full of drive. He is able to share great examples and stories with the class. Cool! I would definitely recommend this program to my colleagues and peers.”

    SUPT Alan Wong – Ang Mo Kio Police Division, Singapore Police Force
  • “I have a better understanding of the 4G characteristics and familiarisation with Emergenetics which can be put into use when managing my staff. Ken is knowledgeable in the topics covered. Presentation is clear and easy to understand.”

    Mr Siau Kim Boon – Manager, Straits Construction Singapore Pte Ltd
  • “I have learnt a lot on balancing different leadership styles. Ken is professional, friendly and expert in his field. I would definitely recommend this program to my colleagues and peers”

    Mr Sum Teck Meng – OO Expert Group, Singapore Police Force
  • 学到处理主管和员工之间的相处之道。 讲师,黄兆贤先生的授课方式很生动和有趣。

    Ms Lim Lau Cheng – Logistics Supervisor, Ryder-Ascent Logistics Pte Ltd
  • Ken has vast experience in handling various delicate situations & his inputs have been forthcoming.

    Mr. A. Hamid – Senior Mgr, City Gas Pte Ltd
  • Personal interaction is excellent with the small group size. Ken has good interpersonal skill and he’s flexible.

    Mr Phua Suan Lian – Housing Unit Officer, Singapore Prison Service
  • The trainer Ken has shared good experiences, short case studies, in depth knowledge in the customer service area.

    Ms Mynn Kang – Senior Customer Care Executive, ZONE Telecom Pte Ltd
  • “I now understand the different generations to manage them better as a team. Ken is flexible and willing to share additional information to meet the expectations of the learners.”

    Ms Mariam Binte Isahak – Housing Unit Officer, Singapore Prison Service
  • “I have gained a deeper understanding on team management and gotten some tips on how to handle multigeneration teams.”

    Ms Zuraidah Binte Mahat – Asst Director, Foreign Manpower Management Division, Ministry of Manpower Singapore
  • “I learn more about Gen X, Y & Z and about myself and my style. Ken is very knowledgeable and able to give good examples and cases to elaborate concepts.”

    Mr Chan Yew Fai – Deputy PE Mfg Manager, The Polyolefin Company Singapore Pte Ltd
  • The workshop is interesting & interactive.

    Ms Irene Koh – Customer Service Supervisor, Sonoco Singapore Pte Ltd
  • He has good knowledge in handling situations.

    Ms June Ng – Assistant Manager (Sales & Operations), Enzer Electronics Pte Ltd
  • “…Participants from SPC found the Emergenetics Profiling survey tool useful to gain self-awareness. They also gave compliments to Ken for being an experienced trainer who was able to provide relevant examples and was engaging and approachable in the various learning stages…”

    Mr Chan Jin Kiat – Head, Human Resources, Singapore Petroleum Company Limited