Date: 31 Mar 2020 OR 21 Apr 2020
Time: 9am-5pm
Venue: Furama RiverFront, Singapore (or equivalent)
Refreshments: 2 Coffee Breaks & 1 Lunch provided
Fees: S$480 (Nett)
Early Bird Discount: 5% Discount if company registers before/on 29 Feb 2020
Group Discount A: 10% Discount if company sends 3-4 participants to the same class
Group Discount B: 15% Discount if company sends 5 or more participants to the same class
Program Outline
了解情绪智商（简称“情商”)
- 为什么情商比智商更重要?
- 情商的5大分类
- 如何判断人的情商高低:
- 快速的自我评估
- 情商高的典型特征
- 情商低的典型特征
情商与麻烦的状况和人
- 对于情商的误解
- 如何提升情商?
- 如何用情商与沟通来应对:
- 突发的状况
- 愤怒和无理的顾客
- 麻烦的同事和上司
高效时间管理
- 4点起床:最养生和高效的时间管理
- 8个高效时间管理技巧,人人都可执行
- 加强个人和团队的时间管理
Who should attend?
- Junior managers
- Frontline supervisors
- Line leaders
- Team leaders
- Executives and
- Other Professionals who want to enhance their EQ & Time Management Skills
About the trainer: Ken Wong
Administration
- Confirmation will be emailed to the Training Officer 5 working days before commencement of the course.
- Cancellations & Postponements are not allowed upon registration. Substitutes are welcomed but must inform us via email at least 1 day before the workshop.
- No-shows will be billed.
- All registrations will be taken as confirmed and will be billed accordingly.
- ProActive Training & Education reserves the right to substitute the trainer, change the venue, postpone or cancel the workshop.
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